I bought portable AC from guy on corner clifford and Goodman and told me any problems call him mind you it worked he told us it needed duct work that's if they still sold the kit they don't the window part they do and it cost me 50 and I bought some other duct work to try to keep cool but isn't working another 50 plus no remote didn't tell us the remote did everything so had to get that sost 30 so in all 305 it cost me and still don't work right it don't get any cooler than 75 in here and it's 1 small room he won't answer don't buy from him is what I'm saying he still won't answer I've tried 3 times