We’re a family-owned LED lighting manufacturer that takes pride in craftsmanship, innovation, and customer service. For us, lighting isn’t just a product — it’s a commitment to quality, reliability, and relationships. As we continue to grow, we’re looking for a unique individual who shares our passion for excellence and can bring technical expertise, initiative, and problem-solving skills to our team.
About the Role
We’re seeking a Tech Support & Quoting Specialist who’s both electrically savvy and self-motivated. This role blends hands-on technical knowledge with customer support and estimating skills. You’ll help customers and sales partners find the right LED lighting solutions, prepare accurate quotes, and ensure every interaction reflects our commitment to service and quality.
What You’ll Do
* Provide technical support to customers, sales reps, and internal teams on LED lighting systems and components
* Develop and issue accurate quotes based on customer specifications, drawings, and project requirements
* Interpret electrical drawings, product data, and installation requirements
* Work with engineering and production to ensure feasible, cost-effective solutions
* Maintain product knowledge, pricing databases, and CRM entries
* Identify opportunities to improve efficiency in the quoting and support process
What You Bring
* Strong understanding of electrical systems, lighting, or controls
* A self-starter mindset — you take initiative and follow through without constant supervision
* Solid attention to detail and organizational skills
* Comfort working directly with customers and vendors
* Experience with quoting, estimating, or technical sales support (preferred)
* Proficiency with Excel and/or quoting software; familiarity with ERP or CRM systems is a plus
Why You’ll Love Working Here
* Family-owned environment where your contributions truly matter
* A supportive team that values initiative, honesty, and collaboration
* Opportunity to grow your technical and professional skills in the lighting industry
* Competitive compensation and benefits
* Be part of a company that’s lighting the way toward quality and innovation
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