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Security Field Supervisor - Rochester, NY
Securitas
compensation:
$26.85
employment type:
full-time
job title:
Security Field Supervisor - Rochester, NY
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Securitas Security is looking to hire a full time Field Supervisor to help oversee security operions in Rochester, NY.
Candides must be able to have the ability to respond to after hours situions as needed. This includes evenings, overnights and weekends.
Those who apply should be organized, have the ability to multi-task, have strong tention to detail and be able to handle high pressure situions.
The candide selected will need to work collaborively with other office staff as well as field employees and be able to interface with our clients/customers in a professional manner.
JOB SUMMARY:
Supervises guarding operions multiple sites. Performs inspections and ensures th post orders are being followed. Coaches and trains personnel. Carries out administrive procedures as required by Branch. Responds to incidents and may provide service coverage as needed.
Distinguishing Characteristics: Primary job function is supervision of Security Officers.
ESSENTIAL FUNCTIONS:
• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separely. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unreled to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separely, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures reled to job safety, including safety rules and regulions. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarificion or explanions from superiors or authorized company representives.
1. Supervises Security Officers and/or other personnel, as assigned; ensures th personnel deliver high quality service; evalues service quality and inities any necessary corrective action in a timely manner.
2. Meets with Branch management and/or client representives for stus updes and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communices requirements and changes to affected personnel.
3. Participes in and coordines with Branch management the oriention, training, development and retention of high caliber staff; ensures th each staff member is treed with dignity and respect.
4. Assigns and directs work; coaches employees and carries out disciplinary actions, as necessary; supports staff as approprie in carrying out their respective responsibilities; refers problemic issues to Branch management.
5. Maintains a positive, professional environment in full compliance with applicable laws, regulions, policies and procedures; acts to ensure th staff members understand and comply with applicable laws, regulions, policies and procedures.
6. Communices and coordines with Branch management regarding scheduling, staffing, equipment, record keeping, and reled mters, to ensure smooth delivery of services; meets with Branch management and other Field Supervisors to discuss customer service, initiives, personnel mters, and reled issues.
7. Inspects client sites as assigned to ensure adeque coverage and compliance with post orders; visits client representives to ensure they remain sisfied with services provided; covers vacant posts as necessary.
8. Reviews client and company required reports for accuracy and timeliness; assists in preparing and submitting payroll and billing informion.
9. Performs tasks and duties of a similar nure and scope as required for assignment.
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualificions may be specified and receive preference, depending upon the nure of the position.
MINIMUM HIRING STANDARDS:
• Must be least 18 years of age.
• Must have a reliable means of communicion (i.e., pager or phone).
• Must have a reliable means of transportion (public or prive).
• Must have the legal right to work in the United Stes.
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED.
• Must be willing to participe in the Company’s pre-employment screening process, including drug screen and background investigion.
Educion/Experience: High School Diploma or G.E.D. and 2 years of reled experience, or an equivalent combinion of educion and experience sufficient to perform the essential functions of the job, as determined by the company.
Competencies (as demonstred through experience, training, and/or testing):
• May be required to hold and continue to meet the requirements for any applicable ste, county and municipal license for Security Officers.
• Knowledge of security operions and procedures.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motive performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammic form.
• Ability to track and maintain schedule assignments.
• Ability to be an effective team member.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.
• Ability to adapt to various sites and changes in post procedures.
• Ability to write routine correspondence, including logs and reports.
• Good organizional skills.
• Strong customer service and results oriention.
• Strong interpersonal skills, with the ability to interact effectively with clients, various social levels and across diverse cultures.
WORKING CONDITIONS (Physical/Mental Demands):
With or without reasonable accommodion, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situions.
• May be exposed to stressful situions, such as challenging individuals who are in or approaching an unauthorized area.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandory licensing requirements.
• Directing and disciplining staff in a positive manner.
• May be required to work overtime without advance notice.
• Required ability to handle multiple tasks concurrently.
• Keyboarding, basic computer usage and opering controls.
• Seeing, hearing, speaking, and writing clearly in order to communice with employees and clients, observe and report incidents, and direct others.
• Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.
• May be required to use vehicle for the performance of duties.
• On occasion may be required to perform stressful and physical activity.
• Depending upon assignment may be exposed to inclement weher or be required to work in environments or under conditions th require the use of protective gear and devices and/or awareness of personal safety and safety of others.
• May be exposed to or required to handle sensitive and confidential informion.
“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive considerion for employment without regard to race, color, religion, age, sex, sexual oriention, gender identity, nional origin, disability, stus as a protected veteran, or any other applicable legally protected characteristic.”
EOE/M/F/Vet/Disabilities
#ROCHESTER
Benefits include:
Additionally, some populions may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Certain waiting periods may also apply. Paid time away from work may be available either through a combinion of vacion and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
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