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Corporate Sales Job - Business to Business (Rochester/Buffalo)
Sales Associate - $40K to $50K base plus $20K to $30K commission potential
Responsible for selling the Company’s conferencing solutions into assigned markets while supporting the Company's goals and values; accountable for continual prospecting activities to include significant efforts in cold calling; place the highest priority on quality services and customer satisfaction ensuring the unique needs of the client are exceeded and a positive level of professionalism is presented at all times; maintain up-to-date knowledge on conferencing solution features in order to determine if which product and/or features are compatible with the prospect's needs.
Major Job Accountabilities
Sales Development Functions - Responsible for selling the Company's
conferencing solutions (e.g., web, video, phone, etc.) into assigned
markets; develop and execute sales campaigns that target companies that
have a need for conferencing solutions as well as business-to-business
opportunities; track and analyze campaigns to determine results and
effectiveness and recommend corresponding changes as needed to Sales
management; accountable for continual prospecting activities to include
significant efforts in cold calling; while supporting the Company's
goals and values; coordinate internal resources for sales presentations
ensuring they are completed within established deadlines; conduct
on-site client visits as necessary; support sales activities such as
RFPs and the development of their responses, proposal development and
delivery of proposal presentations and materials for existing and new
clients; maintain up-to-date knowledge on conferencing solution features
in order to determine if which product and/or features are compatible
with the prospect's needs
Client Relations - Establish an excellent working relationship with
clients, continuously striving to improve the business relationship and
level of overall service provided; ensure the unique needs of the client
are understood and identify improvements needed to enhance business
relationships, increase revenue, and exceed the client's expectations;
perform quality review of services provided; review trends and customer
complaints to evaluate efficiency of work flow and current methods and
procedures; identify trends indicating the need to revise existing
methods and procedures
Team Interfaces - Establish a good working relationship with team
members and department contacts in order to maintain and continuously
strive to improve the level of overall service being provided; assist
with perfuming quality review of services being provided and department
interactions by escalating work flow and communication issues to
management staff to help identify trends indicating the need to revise
existing methods and procedures; ensure quality of all written and
verbal communication by reviewing issues and content with supervisor
prior to distribution or call
Problem Resolution - Proactively oversee the activities involved in
quality resolution of sales issues; escalate to supervisor any situation
outside the employee's control that could adversely impact the services
being provided; ensure quality resolution and thorough and accurate
documentation of client issues; provide analysis and feedback to
management staff and appropriate departments regarding recurring
problems, recommending improvements aimed at reducing future occurrences
of problems; participate in creating, administering, and continuously
updating procedures for resolution of all related issues
Related Duties as Assigned - The job description documents the general
nature and level of work but is not intended to be a comprehensive list
of all activities, duties, and responsibilities required of job
incumbents. Consequently, job incumbents may be asked to perform other
duties as required. Also note, that reasonable accommodations may be
made to enable individuals with disabilities to perform the functions
outlined above. Please contact your local Employee Relations
representative to request a review of any such accommodations.
KNOWLEDGE, SKILLS, AND ABILITIES
Incumbents will be expected to master the following knowledge, skills,
and abilities to successfully perform this job.
Knowledge
Advanced knowledge of sales theories and techniques
Corporate and departmental operating policies and procedures
Project planning, estimating and scheduling methods
Report preparation methods and techniques
Principles and practices of customer service
Skills and Abilities
Manage multiple, concurrent tasks and meet strict deadlines
Excellent organizational skills
Excellent verbal and written communication skills
Establish and maintain cooperative working relationships
Strong prospecting, selling and closing skills
Deal tactfully and courteously with clients
Analyze problems, identify alternative solutions, and implement
recommendations in support of goals
QUALIFICATIONS:
Bachelor’s degree in Business Administration, Marketing or related field preferred - equivalent work experience may be substituted for educational requirements
Minimum six month b2b sales and/or marketing experience
Minimum six months b2b customer contact experience
If interested, please email your resume and salary requirements to me.
Location: Rochester/Buffalo
Compensation: up to $80K
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